How Equiom is setting the digital pace in the Fiduciary Sector

Equiom Press Release 25 November 2024. 

As technology continues to reshape industries at an unprecedented rate, Equiom Group is leading the charge in digital transformation within the fiduciary and corporate services sector.

As technology continues to reshape industries at an unprecedented rate, Equiom Group is leading the charge in digital transformation within the fiduciary and corporate services sector. 

Strengthening its longstanding partnership with cloud-based software provider Quantios, Equiom has recently upgraded its core NavOne system to the cutting-edge Quantios Core Premium platform. This revolutionary Software as a Service (SaaS) solution will enable Equiom to streamline processes, enhance data management, and deliver greater value to clients through automation and increased efficiency. This bold move not only aims to modernise Equiom’s internal operations but also signals a forward-thinking approach that aims to position the company at the forefront of its industry and technological advancements. 

Embracing change in a traditionally cautious sector. The fiduciary and corporate services industry has historically been slow to embrace technological change. Firms have often been anchored to on-premise systems and legacy processes, partly due to the complexities around regulatory compliance, data security, and the perceived risks associated with cloud-based solutions. However, this is rapidly changing as businesses recognise the need to leverage technology to meet evolving client expectations, regulatory demands, and competitive pressures. 

The adoption of Quantios Core Premium marks a significant strategic investment by Equiom to transition from its legacy systems to a modern, cloud-based platform that enhances scalability, security, and real-time data access. The platform will enable Equiom to automate routine tasks, streamline data management, and provide deeper insights for clients—all of which are key to remaining competitive in today’s business environment. 
“Being an early adopter of modern technology in our sector allows us to offer a higher quality of service to our clients while staying agile in the face of changing market dynamics,” says Thomas Martin, Equiom's Chief Information and Technology Officer. By investing in the latest cloud-based solutions, Equiom is not only upgrading its infrastructure but also redefining what it means to be a forward-looking company in the fiduciary industry. 

Thomas adds, “The new SaaS platform will provide seamless, real-time access to data, improving the overall client experience. By streamlining processes and integrating data across jurisdictions, we can offer more tailored, proactive services - reinforcing our commitment to delivering value and building stronger client relationships.”

Setting a precedent for a digital future. Equiom’s transition to a fully cloud-based SaaS model isn’t just about upgrading its technology; it’s about setting a precedent for the industry. With the fiduciary and corporate services sectors gradually moving towards digital integration, Equiom's partnership with Quantios is a testament to its proactive stance on embracing change. While many firms still cling to patchwork solutions and legacy systems, Equiom is taking the lead by positioning technology at the core of its business strategy.

This digital shift enables Equiom to take advantage of the scalability and flexibility that SaaS platforms provide. It allows for "evergreen" capabilities, where new features, updates, and security enhancements are delivered in real-time without the need for costly and disruptive system overhauls. Furthermore, by using the robust capabilities of the Microsoft stack, including integrated security measures, the company is reinforcing its dedication to upholding the highest standards of data protection and compliance. 

As Grant Jones, Quantios' Chief Revenue Officer, points out, “Technology is no longer a back-office function - it’s a strategic enabler.” By embedding modern technology into the fabric of its operations, Equiom is empowering its employees to deliver better service while preparing the business for a future that will undoubtedly involve more complex regulatory landscapes and increasing demands for data-driven insights.

Capitalising on global technological trends. The move to adopt Quantios Core Premium isn’t happening in isolation - it’s part of a broader wave of digital transformation that is sweeping across the fiduciary and corporate services landscape. As firms increasingly pivot to digital-first strategies, technologies such as artificial intelligence (AI), machine learning, and robotic process automation (RPA) are becoming essential tools for optimising operations and delivering value to clients.

Equiom’s adoption of a cloud-based SaaS platform positions the company to capitalise on these emerging technologies. The ability to automate workflows and integrate seamlessly with other systems opens the door for using AI-powered data analytics and machine learning to enhance decision-making processes. It also sets the stage for more sophisticated client services, such as predictive analytics that anticipate client needs and automated compliance monitoring to help reduce the risk of regulatory breaches.

This trend towards cutting-edge technology reflects a shift in mindset within the industry - from viewing technology as a necessary cost to recognising it as a competitive differentiator. The growing demand for real-time, on-demand access to data is driving firms to rethink their traditional IT strategies and embrace solutions that offer not only operational efficiencies but also the agility to respond quickly to market changes. 

Empowering people through technology A crucial aspect of Equiom’s forward-thinking approach is its focus on change management and employee engagement during the transition to Quantios Core Premium. The adoption of new technology is often met with resistance, but Equiom is addressing this challenge head-on by involving its employees in the process from the outset. Comprehensive training programmes, facilitated through the Quantios Core Academy, are designed to equip staff with the skills needed to maximise the platform’s potential, building a sense of ownership and enthusiasm around the new system.

By investing in its people, Equiom is not only ensuring a smoother implementation but also creating a culture of innovation. Employees who are well-versed in the latest technology are more likely to identify new opportunities for improvement and drive continuous enhancements. This emphasis on professional development and upskilling reflects Equiom’s belief that technology adoption should be a holistic process - one that involves not just upgrading systems but also empowering its people.

Balancing innovation with security. As the fiduciary and professional services sectors continue to evolve, companies that proactively embrace digital transformation will be better positioned to navigate the challenges and opportunities ahead. By adopting cloud technology, embracing automation, and building a culture of continuous improvement, Equiom is making a clear statement: in an industry often characterised by caution, it is possible to be both secure and innovative. “Equiom takes security and compliance very seriously,” notes Thomas, emphasising the importance of their robust security framework. The Quantios platform’s integration with Microsoft technologies, such as Microsoft Entra, provides data security and access controls that allow Equiom to maintain the highest standards of protection across multiple jurisdictions. 

Grant adds, “By deploying the Quantios solution within Equiom’s own Microsoft tenancy, we benefit from the multi-billion-dollar annual investments Microsoft makes in security.” Furthermore, both Equiom and Quantios hold ISO 27001 accreditation, reinforcing their commitment to stringent security measures. 

This careful balance of innovation and security not only positions Equiom as a leader in the fiduciary sector but also sets a compelling precedent for others to follow.